Privacy Policy

Last updated: May 2026

1. Who We Are

NerveCell Health ("we," "our," or "us") operates the website and digital properties associated with the NerveCell natural health protocol. This Privacy Policy explains how we handle information collected through our websites, presentations, and related communications.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly: name, email address, phone number, and billing/shipping address when you place an order or contact us.
• Automatically collected data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs — collected via cookies and standard web analytics tools.
• Order and transaction data: purchase history, payment method type (we do not store full card numbers), and delivery information.

3. How We Use Your Information

• To process and fulfill your orders and send order confirmations.
• To communicate with you about your purchase, including shipping and support.
• To send you educational content, product updates, or promotional offers — only if you have opted in.
• To improve our website, presentation content, and customer experience.
• To comply with applicable legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve site functionality and measure advertising performance. You may disable cookies through your browser settings; however, some site features may not function properly without them.

We may use third-party analytics providers (such as Google Analytics) and advertising platforms (such as Google Ads or Meta Ads). These services have their own privacy policies and may collect data in accordance with their respective terms.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: payment processors, shipping carriers, email service providers, and analytics platforms — strictly for operating our business.
• Legal requirements: when required by law, court order, or to protect our legal rights.
• Business transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Order records are typically retained for a minimum of five years for accounting and compliance purposes.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us at support@nervecellhealth.com. We will respond to valid requests within 30 days.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion.

8. Security

We use industry-standard security measures, including SSL encryption, to protect your information during transmission. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using commercially reasonable means.

9. Children's Privacy

Our website and products are intended for adults 18 years of age and older. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
NerveCell Health
Email: support@nervecellhealth.com